IF THE ORDER WAS PREPAID BY CREDIT CARD / DEBIT CARD, WE PROVIDE OUR VALUED CUSTOMERS WITH A CASH REFUND SERVICE
ON HIS BANK CARD OR THROUGH OTHER AVAILABLE PAYMENT METHODS. ‎
IN THE CASE OF THE RETURN AND THE METHOD OF PAYMENT WAS THE PAYMENT UPON DELIVERY , THE CUSTOMER HAS THE RIGHT TO REFUND FROM OUR BRANCHES OR BY TRANSFERRING TO THE CUSTOMER’S BANK ACCOUNT OR HIS E-WALLET OF MOBILE COMPANIES. ON OUR WEBSITE, THE CUSTOMER IS NOT ENTITLED TO REQUEST THE AMOUNT IN CASH AGAIN.

* Refund do not include shipping and handling fees

Replacement and Return Policy:
You can replace the item or return it with a refund of its cash value within 14 days of receiving it as long as it is in its condition, provided that the invoice is available and the item is not used or unpacked.
Some products have different policies or requirements associated with their manufacturers and agent